Hostage Negotiators’ Advice on Communicating Martial Conflicts

From the Alan Alda podcast Clear+Vivid sharing an FBI hostage negotiator’s professional technique that can also be helpful in getting through marital disagreements …

“He said interesting things like he never argues…he uses empathy to let them know that he understands what their complaint is. He doesn’t agree with him but he doesn’t argue with them. He just lets them know he’s heard them.”

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