When the other person said “does that make sense” without waiting for my response, that’s when I was finally convinced.

The world is filled with people who talk and very few who actually listen.

Therefore, developing good listening skills when everyone else is talking gives you the advantage.

Few are born with these skills, but they can be easily acquired with a little determination.

Ask questions, don’t start playing can you top this?

Learn to repeat what others are saying (“so if I am hearing you right, you’re saying…”).

When you speak, the first thing that comes out of your mouth should be compassion (example: “that must have been scary”, etc.).

Offer no advice because people don’t want advice. They want to be heard and they want compassion.

This makes you a special and powerful person in a world of people screaming for attention.

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