Quicken Loans, one of the most lauded new age companies for customer service teaches their employees that “clients don’t care how much you know until they know how much you care”.
That is awesome advice not just for business but also for personal relationships.
Too often we care but we don’t show it.
We care, but we don’t say it.
Imagine how our lives would be different from today on if we adopted the mantra, “first, show you care” before we try to persuade, dissuade, sell, ask or anything else for that matter.
Dale Carnegie always said his human relations principles are worth nothing if they are not applied sincerely and the same goes for this.
So, try it today.
Do no asking or telling until you show you care.
“Nobody cares how much you know, until they know how much you care” — Theodore Roosevelt
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