Put aside what you think and know, consider it from the other person’s point of view.

You know what you want, what do they want?

Is there anything you can give them to settle things?

A media broker told me that he orchestrated a multimillion deal only to see the both parties blow it up over a mere several thousand dollars.

Shouting, threatening, suing would not put the deal back together again but the shrewd broker met with both parties separately and emphasized that it wasn’t the few thousand dollars that threatened completion of the deal.

What was it?

He knew and got both parties to admit they hated the other person at which point the broker just said, take the money and never talk to them again.

The deal closed.

To handle a major disagreement put aside what you know and see things from the other person’s point of view.

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