Patrolman Kevin Briggs helped save many people from jumping to their death from San Francisco’s Golden Gate Bridge.

What Briggs discovered worked best was to just listen.

He didn’t have any magic words that could save the lives of those bent on committing suicide.  In a powerful message to all of us, Briggs says listening can be the best advice.

His advice is also effective in helping people who are not yet on the brink – all of us respond positively when someone lends an ear.

Here are the three building blocks to the awesome power of listening to another person:

1. Listen to understand.
2. Don’t argue, blame or tell the person how they feel.
3. Being there for them may be the turning point they need.

Isn’t it ironic that no words can accomplish what no words can do?

Officer Briggs’ short inspirational talk on the power of listening is here.