We know that when things go bad, dig down and find more gratitude.

But one way to endure rough spots in life is to take an inventory of your strengths.

In a Veterans Affairs psychiatric rehabilitation program, patients were given an opportunity to take a 240-question survey to determine strengths and virtues and receive a printout of their five best strengths. 

The participants reported pride in their discoveries, improved mood and a sense of accomplishment by doing nothing more than reflecting on their strengths and virtues.

And this had a carryover effect in which many veterans referred to their strengths as they continued therapy and planned for their future.

We spend too much time ruminating about what is wrong.

For most of us, making a conscious effort to recall and remember our strengths and virtues can be the best help for getting through tough times.

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I read a fascinating article from the doctors at Harvard Medical School that happiness in part depends on choices but more choices don’t necessarily mean more happiness.

Actually, fewer choices can help you appreciate what you have – the opposite of what many of us think.  After all, today we’re all about options. 

Having fewer choices can also be freeing.

The University of Minnesota conducted a mall survey in 2008 that showed making more shopping choices made people less able to pay attention.  They were tested on simple arithmetic problems and were less able to complete them.

Research from Swarthmore College and Columbia University showed college students who had the most choices for employment made on average 20% more but a year after being hired reported being less happy with their new jobs than classmates who looked for the best options instead of going for volume.

It turns out once again that more is not automatically better.

If you’re like me, you crave the most options, but the research that I am sharing today is making me take a second look.

Action Step:  “To keep the burden of choice from robbing you of pleasure, go on a choice diet.  For choices of no great consequence, limit the amount of time or number of options you’ll consider.  Just say “no” to too many choices” – Harvard Medical School “Positive Psychology”.

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I’ve liked myself the best when I have been true to myself.

When I think with my head.

Feel with my heart.

And not the other way around.

When my life is not the “overnight Nielsen ratings” in an attempt to make more friends, curry more favor to ingratiate myself to others, make more money and accrue more power by being someone who I am not.

I start each day in front of the mirror while shaving by being grateful for the people in my life, looking deep into my own eyes to remind myself of who I really am and who I want to be and by dreaming of what my life could be with the day ahead that I am fortunate enough to have.

Sometimes it is difficult to be yourself.  God knows, there are pressures all around to be the employee the boss wants, the partner your spouse wants and the “success” society expects.

Everything we do to be a better person should be directly tied to everything we do to be the fine person we already are.

It takes courage to become the person you really are.  When we make it part of our daily routine, it is not only possible, but probable.

“Do your thing and don’t care if they don’t like it” – Tina Fey

Let’s face it.  People are often funny about saying those three words.

But there is no need to let that stop you from expressing love to a spouse, a friend, a child or a parent. 

Maybe we just don’t do soap opera I love you’s very well.

Not a problem from now on.

The words are nice but the deeds are nicer.

A dinner with a card that says it for you is just as much a winner as the words without dinner.

A USC student told me that most of his friends have credit cards from mom and pop and to him that meant spend anything but don’t ask me to come visit.  So, when it comes to expressing love, actions do speak louder than words.  Money isn’t love.

Consider this as a father Paul Harvey once talked about on his radio show how he slipped a note into the glove compartment of his daughter’s car in case of an accident.  Well, she had that accident and read the note which said something like don’t worry about the car, you are safe and that is all that matters.

And remember, even people where I love you’s freely roll off of their lips have no advantage over the rest of us.

Food is love.

The gift of time is love.

Funny thing.

Sometimes when the action speaks louder than the words, the words find a way of coming out more easily – in that order.

Let’s get lovin’.

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When I was a Dale Carnegie instructor, I once heard a student who, as part of her speaking assignment about a childhood experience, told the class that her father removed all doors from their house including the bathroom.

What a dramatic reminder of the power of shame.

But shame isn’t limited to bizarre situations like removing the doors in a house.  Shame happens every day even in subtle ways.

Sometimes we are the shamers who tell another: “you should be ashamed of yourself” and sometimes we are the recipients of shame.

Marilyn Sorenson, author of Breaking the Chain of Low Self-Esteem says “unlike guilt – which is the feeling of doing something wrong, shame is the feeling of being something wrong”.

There are four effective ways to deal with shame:

1. Accept your faults as long as you can name an equal number of good virtues.  The French poet Jean de La Fontaine said:  “Everyone has the faults which he continually repeats, neither fear nor shame can cure them”.  We are less vulnerable to shame when we feel good about ourselves.
2. Avoid becoming codependent to another person because codependent people rely on others to validate them and they are subject to shameful feelings.
3. No one – like in no one – gets your permission to act in an abusive way.
4. Love in self is the antidote for shame. 

Shame kills self-esteem.

But love of self kills shame.

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The brilliant underground artist Lou Reed who died over the weekend at the age of 71 pleased audiences and performers alike.

But perhaps his best contribution was to remind us that our lives have a certain order – a type of continuity – that should be on our minds throughout our lives.

Reed told Rolling Stone in a 1987 interview that he considered all of his albums as chapters of a book in his life:

“All through this, I’ve always thought that if you thought of all of it as a book then you have the Great American Novel, every record as a chapter … They’re all in chronological order. You take the whole thing, stack it and listen to it in order, there’s my Great American Novel.”

Life with a purpose, not an accident.

The chapters are things that we actively dream, plan and accomplish using our God-given gifts.

You never complete it, nor do you stop writing new chapters until the day you die.

Reed pioneered lyrical honesty and paved the way for punk and alternative rock with his life’s work.

How is your very own Great American Novel shaping up – now is a great time to plan and write the next chapter.

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Look at it like this.

When you start your car, you can’t use your house key.

When you open your office, you can’t gain entrance with your desk key.

What lets you into a safe deposit box doesn’t open your luggage.

But somehow we miss the most valuable tool we could ever use to bring the best out of others – it takes a different key for everyone to unlock their value.

Bosses have one set of rules – but why?  Everyone is not the same.  This doesn’t mean every employee gets to make their own rules, it means not everyone responds the same way to one approach.

Why email memos to “the staff” or “the team” are a waste of time.

And “rules” will increasingly get you no cooperation in a world that hates rules.

The best new management skill is to create a mental key for everyone you deal with – by the way, this works at home as well.  From now on, one key doesn’t fit all. 

The key to unlocking the talents of Megan is not necessarily the same key that unlocks the skills of Josh.  Know this and you will increase your effectiveness as long as you do it.

Be prepared to carry around a mental keychain with all the knowledge you have of dealing for each individual in your life.

The greatest achievers already have this in their DNA. 

We can add it today.

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Thank you is two powerful words.

If you ask people what is eating them, a lack of appreciation is near the top of the list.  In fact, for decades, workplace studies confirm that the number one thing employee’s want in their career is appreciation.

Even above money!

Money often ranks fourth or lower.

Appreciation is free – we humans have the capability of manufacturing as much appreciation as we need every day.  And yet, too frequently we don’t do it.

Everyone knows how to show appreciation – a word, a note, a handshake, a compliment in front of others – the ways are endless.

But first we must make generating constant appreciation a more significant part of our daily routine.

May I share with you what got my attention the very first time I heard it?

Even a seal is thrown a fish for listening to its trainer.

What an image.

What a great way to remember to walk around and hand out the “food” that makes people happy, cooperative and motivated – sincere and honest appreciation.

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You don’t have to be a monk to meditate.

Sometimes life is too intense.  Too much going on.  Not enough ah ha moments.

Brain scans done on people who meditate prove that the body pushes more blood to the brain creating more happiness and calm.

For those having difficulty mediating, here’s the workaround:

1. Ten minutes a day – set an alarm.
2. Phone off.
3. Find a place to be undisturbed but it can be done anywhere
4. One deep breath through the nose and out through the mouth, close your eyes, feel the weight of your body and mentally scan down from the head to foot to discover how your body feels.

For some reason we think we have to take meditation classes to get the proven medical benefits of just 10 minutes of stress relief per day.

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A friend of mine named Wynn Etter used to pay the bridge toll for the car behind him when he crossed from New Jersey into Pennsylvania.

He loved to do it and to watch the reaction of many grateful drivers over the years who sped up to try to pull up beside his car and wave a gesture of thanks.

In Sunday’s New York Times, the journalist Kate Murphy wrote that Americans are being spontaneously generous these days – perhaps due to the discouraging things that are happening in our nation right now.

So in many cities in the U.S. and Canada fast food drive-thrus are seeing an unprecedented number of customers who are paying for the person’s meal in the car behind them.  There have been “pay it forward” incidents involving between 4 and 24 cars at Wendy’s, McDonald’s, Starbucks, Del Taco, Taco Bell, KFC and Dunkin’ Donuts in many states according to the author.

The payer pulls away before the person behind gets a chance to say thanks.  And because it is anonymous it’s not creepy because nothing is asked for in return.

Imagine if this “pay it forward” movement expanded to helping people get ahead in life with the understanding that they, too, would then one day have to give a helping hand to others.

“Pay It Forward” is not a government program, it’s not mandated, and it’s all about doing good during troubling times.

They say one person can’t change the world, but they can buy them a burger. 

“For it is in giving that we receive”  — St. Francis of Assisi

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