Courage to Say How You Feel

Receiving the message is more important than our ability to say it.

We may want to be honest about how we feel but is it wise to tell everyone?

The most important person is you.

How do you feel?

Do you know?  Are you guessing?  Or avoiding?

Equally important is who gets to know.

This is truly empowering.

I won’t tell someone my innermost thoughts unless they are a friend I trust.

I talk politics to people with open minds even if we are polar opposites but I have noticed Facebook is filled with people who even say “feel free to unfriend me if you disagree”.  False courage.

I will share my thoughts and ideas with others where I work and hopefully use a lot of human relations skills in putting them forward.

Being bold does not mean being confident.

Being secretive does not mean being careful. 

When you think about having the courage to say how you feel, think first of who is going to receive the message and let that be your guide.

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Feeling Overwhelmed

Learn to say no.

You can get fancy with ways to deal with the suffocating feeling of being overwhelmed or you could begin saying no.

Say no – with no guilt.  Why sabotage yourself with guilt?

You can offer to revisit the things that are overwhelming you now at a later date but no promises.

Yes, you can say no at work – especially at work.  Come up with a better alternative that you can live with and you are more likely to exceed the  expectations of employers.

Just knowing you have the ability to say no makes things easier on you.

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  • YES. Just say NO.

Hurt Feelings

When hurt by someone else, own it.

If that person keeps hurting you, stop the abuse.

One person’s hurtful comments do not represent all those who care about you. 

Often people hurt others because of their own shortcomings such as jealousy and lack of self-confidence.  

100% of the time when someone is making you feel bad, you are allowing them to do it.

You are the guardian of your own self esteem.

Avoid outsourcing it to others.

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Accomplish More by Doing Less

Our obsession with getting things done comes down to this.

What are the 3 most important things you need to do to call today a success?

We tend to work on the easier tasks, the ones that can be completed faster than the most important.

Spend all your focus on these 3 things and nothing else.

In fact you’ll wind up doing more than 3 things but the critical ones will be handled.

1.  Identify the 3 critical things that will make you more productive today.

2.  Do nothing else until those 3 things are completed.

3.  If one of the big 3 turns out to be a multi-step, multi-day project, identify the next most important start step and tackle it.

4. Avoid the black hole of productivity.  Resist the temptation to knock off a few easier things because they are, well – easier.

5. You will find yourself being more productive with time left to fill in with smaller, less critical tasks but rest assured that these leader tasks will not interfere with your ability to accomplish goals.

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Fewer Friends

We’re obsessed with likes, follows and gathering as many social media friends as we can.

Here’s another plan.

Winnow down to fewer friends and spend more quality time with them.

There is no virtue in going for numbers and monitoring who likes your postings.

One true friend can be a life changer.

Why spend valuable time tapping out conversations with those who do not matter at the expense of those who do.

Friendship takes nurturing.

It is best appreciated when friendships are focused on the present.

A true friend deserves nothing less.

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People Who Don’t Care

There’s nothing that can be done to make a person care about a project, a person or anything if they are not already motivated to do it.

Spend your efforts on that which you care about and the people who matter to you the most.

When it is critical to win the cooperation of others, find their hot button but don’t confuse it for how you may feel.

We spend too much of our time trying to change people and that is a dead-end strategy.

Often in trying to wake up others we loser some of our own enthusiasm.

Let your enthusiasm carry the day.

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When You’re Doubting Yourself

Doubts are normal, we’re human.

If you won’t believe in yourself – in your ability to do it – you can’t expect anyone else to give you the chance.

Assume success not failure every time.

If you fail, assume success the very next time as a result of what you learned.

If you doubt, you’re out.   

If you believe you can win, you’re in. 

Never outsource your need for a confidence boost to someone else – it’s your job, not theirs. 

Trying is a virtue that means you win even when things don’t go exactly the way you want. 

The difference between a success and failure lies between your two ears.

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Chief Happiness Officers

There are over 1,000 of them listed on LinkedIn’s website according to an article in The Independent.

Execs with the sole focus of making and keeping employees happy.

We’re beginning to learn that the way we feel at work is more important than all the perks some companies offer.

Some companies spend what costs out to be over $10,000 a person in physical perks but words are more effective.

Praise and reward over finding fault.

Flexibility to find balance between work and personal life.

The way you talk to people turns out to be more important than any other perk or consideration.

The British reformer John Ruskin had it right over 150 years ago:

“In order that people may be happy at work, these three things are needed: they must be fit for it, they must not do too much of it, and they must have a sense of success in it.”

There can also be a Chief Happiness Officer at home to make sure the family not only has the best you can afford but can feel valued in a way that has nothing to do with money.

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Responding to Insults

First instinct might be to hit back.

Then the insulter wins on a TKO.

Don’t react under any circumstance.

Insulting people are button pushers.  They will keep trying until they can get a rise out of you.

Cut off their oxygen.

There can be no insults if you won’t stand for any of it.  And if they said something that lit your fire, spend your time putting out that fire and putting distance between you and the person who is hurling insults your way.

Permanently avoid people who won’t stop insulting you.

If you won’t stop the abuse, no one else will or can.

Avoid firing a zinger back.

Your satisfaction will be short lived and you will become more like the person you dislike instead of the one you want to be.

Fix the damage.

It is more important to undo the damage from a hurtful remark or barrage then it is to insult the other person back.

Without oxygen, the insulting person will have to find someone else to pick on because it won’t take long for them to realize you’re not going for the bait.

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Your Worst Idea is the First Idea

The reason so many meetings go off the tracks so quickly is because participants are lucky to contribute one idea let alone two.

And how that idea is received has a lot to do with whether others in the group will contribute or whether you will dig deeper to offer a third or a fourth.

Brainstorming experts know this which is why they welcome all ideas – even seemingly bad ones, odd and funny ones – because the real nectar comes from getting to the seventh or 11thor whatever it takes.

But the same is true of when we tackle problems personally.

The best solution is rarely the first one we come up with.

Pause, reload – try a second.

No benefit of rushing to judgment.

In solving problems, you can’t come up with the best idea until you’ve been able to exhaust all your ideas.

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Living in a Polarized World

What are you for?

Not what are you against.

The world now is a constant restatement of what people are against followed by a criticism of the person who said it.

If we keep up like this whether it’s caused by politics or social networking, we’re going to be very unhappy.

Living in a world where we lead with what we’re against or don’t like, the fix for it is to become more proactive about saying what you’re for.

Don’t like someone’s politics, what is yourview?

Social media making you nuts because it is forcing people into accepting new norms or correctness because they are popular and/or spreading rapidly?

Take your stand independent of reacting to others.

Reacting never works.

Responding produces better outcomes.

Listen. 

Respond, don’t react. 

Stand by what you are for even more than what you are against.

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Joy

Isn’t joy really what we live for?

Studies show the average American working couple is happiest when they together earn $70,000 annually and even a little more does not make them happier and a lot more makes them – are you ready – unhappier.

How could that be?

The worst kept secret is that money can’t buy happiness.

But happiness is so vague.

Drill down on the word.

It’s joy that makes life worth living and even in hard times there are always things that bring us joy.

Except …

We humans just move on to the next problem.

Suggestion:  don’t postpone joy.

Spend time with it whether what brings joy is major or something minor.

Nothing else is required.

Do not postpone joy.

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Alone Time

Sadness is okay.  It means we’re human.

Even depression is survivable as long as we continue to get up each morning and deal with the problems that face us.

There are more books on happiness and more on depression than ever before.

Why is that?

Today’s world is fast and furious.

Courtesy and civility seem as if they are not valued.  Dale Carnegie is not only turning over in his grave but spinning.

We are constantly in touch with something – anything – everything at our fingertips.

Alone time is hard to find and when we get it, a phone should not be invited.

People who walk, run, get outside with nature alone often appreciate themselves more and those around them.

Here’s where it’s good to be selfish.

Value alone time and use it not just with some form of entertainment to keep you busy but to do nothing but think, be grateful and thankful for all your problems.

As I’ve mentioned before, when I gave each of my Dale Carnegie students a card to list their three biggest problems anonymously, after trading cards they wanted their own problems back.

We may not love everything about our lives, but it is our life.

Getting in touch with yourself without distractions even in our busy connected world really helps to keep things in perspective.

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  • Thank you, Mr. Del Colliano!! I REALLY needed to hear this!!!

Take Back Your Life

When people text you too much and you’d rather talk …

Or when they talk too much and you’d like to text every once in a while …

Or when you work for someone you don’t admire and find yourself becoming more like that person in little ways …

Or when you don’t have dinner together but miss being a family at least once a day …

When multitasking becomes more important than accomplishing something you’re really proud of …

And making money no longer satiates you …

And life seems to be passing you by without providing the joy that you miss …

Take back your life because just knowing the problem means you can begin to solve it.

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Stretching Yourself

For some reason we keep looking for major ways to change ourselves when a little fine-tuning would go a long way.

Sometimes all that is needed to be more successful and happier is to stretch yourself.

Try harder to be a good listener – the results will always be better than not trying and you won’t need a course on listening.

Give away your decision-making power every once in a while, and chip away at tendencies to be a control freak.  

Once a day give credit to someone else using a specific example of what they did right and you’ll work on any jealous tendencies you might have.

Then, see if you can give credit to someone else in front of other people. 

For everything you criticize yourself for insist on balancing that with something you did well and the self-esteem results will be fast and palpable.

Take control of your phone and let it work for you not deprive you of human interaction or precious alone time to reap all the advantages with fewer disadvantages.

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The Key to Motivating Others

Don’t screw this up.

If you can’t decide, let me know and I can help.

You’re always late. 

The key to motivating another person is to give them a reputation to live up to – not to live down.

Remember when you did this for me in record time a year ago?

You always exceed my expectations.

I thought about this and decided that of everyone I could have asked, you’re the person to get the job done.

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  • Hi Jerry,

    I love your stuff and I’m a big fan so this is more a “correction” than anything else. One of the biggest myths in business and life is that we can motivate others. We can’t! We can only provide something (reward, behavior, modeling, etc.) that they use to motivate themselves. It’s a HUGE difference. We wrote a blog on this that might help readers of your newsletter. It’s here: http://www.btmgmt.net/?s=motivate+me+please

  • Excellent advice, Mr. D.!!

Checkmating Our Phones

69% of a recent SureCall study says smartphone users check their phones while using the toilet (59% do it daily – check the phone in the bathroom, that is).

75% sleep with the phone on or near the bed.

These people were more likely to say they are sad.

10% check their phones during sex (43% said they checked the phone while having relations two to ten times in the past year).

Our children are wearing us down and negotiating more access to something that also has a detrimental side.

Schools are helping because iPads are a teaching aid that saves on book expenses for local municipalities.

Phones are tools to bring us information, entertainment and connectivity.

When they become our lives, a good place to start reeling it in is now.

In the past week I have taken the advice of a former Google code writer who says the main goal of app makers is to serve more and more ads.

That advice?

Use only the first two screens on your phone for apps that do not require a lot of attention – WAZE, Uber, weather, etc. not social media.

Apps requiring attention – also known as black holes like social media apps, news, YouTube – should be in a folder the way we put liquor in a cabinet so that when we open it, we know exactly what we are going to get and don’t abuse it.

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Accomplishing More

Purposeful > Positive > Progression

Purposeful – Is what we’re trying to accomplish a goal or busy work?  Do we know the reason for wanting to achieve this goal?

Positive – Will this work end in something good that has been achieved?

Progression – Are we moving step by step toward completing our goal?

Often, the things we want to accomplish are more than a short task on a list.

It has to be broken down into steps that eventually arrive at the completion of a goal.

Failure to accomplish that which we set out to do no matter how passionate we are at the beginning is because the work is so encompassing that we don’t have the time to do it all at once or in large chunks.

Successful people get on the right track and then devise a plan to chip away at what needs to be done to reach success.

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Fear of Success

Fear of failure is only half the problem.

Fear of succeeding keeps us from trying and from committing to never give up.

Success brings with it certain responsibilities that require solid self-esteem.

When we don’t believe in ourselves, we fear the success that is within reach.

We succeed more than we fail (keep a log of big things and small and confirm it).

What scares us is something new. 

To overcome that fear, go back and recall all the things you never thought you could accomplish and did.  They don’t have to be similar to the current challenge facing you.

Fear of failure is real – worrying about messing up.

Fear of success is prevalent more than we’d like to think – lacking the confidence to allow ourselves to even have the dream.

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Own It

The term “own it” doesn’t just mean owning up to shortcomings and missteps.

Own your personality quirks and all — it is as unique as your fingerprints. 

Own the moment – it’s always your decision to focus on now or get lost in the black hole of digital life.

Own up – admit mistakes quickly and clearly. 

Own your opinions – they are always available to be modified but never to be ignored or hijacked by someone with power over you.

Own your happiness – your happiness cannot be outsourced to another person or a more favorable circumstance.

It’s not always what’s wrong with you but what’s right.

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  • Amen, Mr. Del Colliano!!