When I was on the air, I worked for a boss who was a task master – very tough on his air staff and he listened to the station all the time (even the middle of the night) to catch your mistakes and then call you during your show.

Talk about PTSD.

Looking back, it wasn’t the criticisms I remember, it’s the compliments – a tough coach who also knew how to pay a meaningful compliment.

We can live with high expectations and high standards.

But we cannot live without appreciation.