1. Practice the awesome power of listening – even in a world of self-absorption, people respond to those who show a sincere desire to listen without commenting, augmenting or turning the attention back to them.
2. Inject others with a good, positive mood – Think about the people you respect and like to be around. They make you feel good.  That’s who you want to be.
3. Appreciate, but don’t flatter – flattery is meaningless words of praise. Appreciation is backed up by specific examples of what you say you appreciate.
4. Practice diplomacy as the art of letting someone else have your way.    

Openness and empowerment are two qualities that people cannot resist.

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