Things usually get ugly when we react rather than respond.

Reacting, which happens quickly and without much thought, usually leads to hurt feelings and things being said that we will regret later.

Responding is what people do when they want to think first and speak second.

Reacting:

“How dare you say I am selfish, YOU’RE the one who is selfish”. 

It doesn’t really matter at this point if there is any truth to the claim because the damage is done and we’re off to the races.

But responding is the better move.

“I’ve never seen myself as selfish”. 

Not accusing the other of the same thing of which they are accusing you.

The difference between responding and reacting is about 30 seconds.

Let comments – even and especially inflammatory remarks – slosh around in your brain for a half a minute.  You may be surprised to see how superior your brain works when given a few precious seconds.

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